What Your playgo Betting History Covers
Your betting history on playgo records every action tied to your account. We log the date, time, game name, bet amount, and outcome for every spin on Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. For live-dealer tables—blackjack, roulette, baccarat, and Dragon Tiger—we record your hand history and final balance. For sportsbook activity, we track your wagers on Liga 1, Piala AFF, MotoGP, and esports tournaments including Mobile Legends, Free Fire, and PUBG Mobile.
We also log all deposits and withdrawals, showing the payment method (BCA, e-wallet, mobile banking, local payment, or mobile wallets), amount, timestamp, and status. This record helps you verify that funds arrived correctly and reconcile your account balance.
How to Access Your Betting History
Log into your playgo account and navigate to the Account menu. Select "Betting History" or "Transaction History" from the dropdown. You will see a list of all your recent activity, sorted by date (newest first). Use the filter options to narrow results by game category, date range, or payment method.
We store your full betting history for the duration of your account. You can export a summary as a text or PDF file for your records. If you need help locating a specific transaction, our support team can assist during business hours.
Your history is private and encrypted
We apply standard encryption to all betting records. Only you and our support team (when you request help) can view your history. We do not share your betting data with third parties.
Reading Your Betting Records
Each entry in your betting history shows the following details:
- Date and time: When the bet was placed or transaction occurred.
- Game or category: The slot title, live table, or sportsbook market.
- Bet amount: How much you wagered or deposited.
- Outcome: Win, loss, or pending (for live events).
- Balance change: Your account balance before and after the transaction.
- Payment method: For deposits and withdrawals, the bank or wallet used (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet).
Your betting history is the single source of truth for your account activity. We recommend reviewing it weekly to spot any unfamiliar transactions and verify that all deposits and withdrawals match your expectations.
Tracking Deposits and Withdrawals
We log every deposit and withdrawal separately from your betting activity. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, your betting history shows the transaction ID, amount, and timestamp. For bank transfers via online payment, e-wallet, mobile banking, or local payment, we record the reference number and confirmation status.
Withdrawals appear in your history with a "pending" status until our payment team processes the request. Once the funds leave our account, the status updates to "completed." If a withdrawal is delayed or rejected, we note the reason in your history so you can contact support if needed.
We recommend keeping your betting history as a receipt for all financial transactions. If you dispute a charge or need to verify a deposit, your history provides the evidence.
Tournament and Event History
When you participate in our daily and weekly slot tournaments, your betting history tags those sessions as "tournament play." We record your leaderboard position, prize tier, and any winnings separately from regular slot activity. This helps you track your tournament performance across multiple events.
For sportsbook users, your history shows all wagers on Liga 1 matches, Piala AFF fixtures, MotoGP races, and esports tournaments. We record the event name, your prediction, odds at the time of placement, and the final result. This record is useful for reviewing your betting patterns and understanding which markets you engage with most.
Account Security and Data Handling
Your betting history is protected by the same security measures we apply to your account. We encrypt all data in transit and at rest. Only you can view your history unless you grant explicit permission to our support team to investigate a specific issue.
We do not sell or share your betting history with advertisers, data brokers, or third-party analytics firms. We use your history internally to detect fraud, verify account ownership during password resets, and comply with local financial regulations.
If you suspect unauthorized activity in your betting history, contact our support team immediately. We can review your account, flag suspicious transactions, and help you secure your login credentials.
